Our Policy

At Puck City, we’re proud to offer custom products that allow our customers to express their creativity. However, we are committed to maintaining a respectful and inclusive environment for everyone.

We reserve the right to refuse, cancel, or remove any custom design or order that includes content we deem inappropriate. This includes, but is not limited to:

• Offensive or abusive language
• Hate speech or discriminatory content
• Explicit or obscene material
• Content that promotes violence or harassment
• Any material that may be considered unlawful or harmful

All designs submitted are reviewed at our discretion. If a design is rejected, we will notify you as soon as possible and issue a refund where applicable.

By placing a custom order with Puck City, you agree to comply with this policy.

If you have any questions about whether your design is suitable, feel free to contact us before placing your order.